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Direct Response Officer

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Everyone says they want to change the world. We're looking for people who actually will. 

ADF International is a faith-based legal advocacy organization that protects fundamental freedoms and promotes the inherent dignity of all people.  Please visit our career site to view our Statement of Faith and Doctrinal Distinctives.

Direct Response Officer

ADF International is looking for a highly professional Direct Response Officer to join us in our Vienna office. In this role, you will report to the Direct Response Manager and are responsible for managing mainly offline-development direct response projects from start to finish, and coordinating the components of integrated multi-channel fundraising campaigns for ADF International.

Your Essential Responsibilities:

  • Work as the liaison between international development, marketing, communications, operations, gift processing/accounting, and legal teams, as well as US team members in the development, marketing, gift processing/accounting, and digital teams.
  • Coordinate direct response communications efforts with European vendors to ensure all offline initiatives are ideated, produced, and executed on schedule and follow proper processes.
  • Gift processing: support where necessary to help ensure all incoming donations are recorded timely and tracked in the relevant systems.
  • Ensure all projects stay on schedule - production schedules, copy and art review and approvals, and content development.
  • Ensure correct recording of all projects and timely payment of related invoices.
  • Support with proper campaign setup, tracking, and archiving as well as occasional copywriting for all offline development efforts.
  • Work with your team leader to ensure all vendors work to deliver the communications product according to strategy, brand corridor, and the highest excellence possible.
  • Reinforce general creative direction, consistent tone, voice and adherence to the lexicon and brand platform throughout all direct response communications.
  • Analyze and provide performance metrics for all key initiatives.  
  • Participate in ideation and creative meetings and assist in identifying and developing innovative ideas.

Other Responsibilities:

  • You will be asked to perform related duties or special projects as assigned.

Skills You Need to Succeed:

  • Advanced knowledge of Microsoft Office suite (Outlook, Word and Excel).
  • Knowledge of InDesign.
  • Knowledge of CRM software such as Salesforce.

Demonstrated proficiency in:

  • Strong project and process management.
  • Organizing and paying attention to detail.
  • English and German (in written and oral form).
  • Multi-national work environment.
  • Other languages such as French or Spanish desirable.

Ability to:

  • Work, motivate, and initiate within a team and independently.
  • Lead concurrent projects of varying size and complexity under deadline.
  • Work within a multi-lingual, international setting.

Education and/or Experience:

  • Bachelor’s or Master’s degree in business, marketing, advertising, or communications preferred
  • 3-5 years of relevant work experience

Work permit for Austria or EU citizenship required.


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