Special Offers and Updates
We may send all new registered users a welcoming email to verify password and username. Established users who consent to do so will occasionally receive information on products, services, urgent issues, and our newsletter. Out of respect for privacy, users may opt to stop receiving these types of communications at any time. Please see the Choice/Opt-out Section.
We will send our newsletters or other marketing communications only to those who have expressly requested them or granted permission for such contacts through their preferred channel(s). Our newsletters and marketing communications include updates on our latest projects, victories, and giving opportunities.
If a user wishes to subscribe to our newsletter or other information sources, we ask for contact information, such as name and email address. You may opt out of these communications at any time. Please see the Choice/Opt-out Section.
It may become necessary to send out a strictly service-related announcement. For instance, if our service is temporarily suspended for maintenance, we might send registered users an email. Generally, registered users may not opt out of these communications, although they can deactivate their account.
We communicate with users on a regular basis to provide requested services. In regards to issues relating to their account, we reply via email or phone in accordance with the user's wishes.
Though we make every effort to preserve user privacy, we may need to disclose personal information wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process.
Aggregate Information (non-personally identifiable)
We may share aggregated demographic information with others. This is not linked to any personally identifiable information.
Third Party Intermediaries
We may use a third party shipping company to ship orders, a credit card processing company to process gifts or bill users for goods and services, and a cloud-based system such as Salesforce for customer relationship management. These companies do not retain, share, store, or process personally identifiable information for any secondary purposes.
We may partner with other third parties to provide specific services. When the user signs up for these particular services, we may share names or other contact information that is necessary for the third party to provide these services. These third parties are not allowed to process personally identifiable information except for the purpose of providing these services.
In the event ADF goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred.
Our users are given the opportunity to opt in to receiving our newsletters or other information from ADF. Users who no longer wish to receive our newsletter and informational communications may opt out of receiving these communications by contacting Corporatecounsel@ADFInternational.org. Users of our site are generally notified when their information is being collected by any outside parties, such as with donor information. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.
This website contains links to other sites. Please be aware that ADF is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of every website that collects personally identifiable information. This privacy statement applies solely to ADFinternational.org. See Terms & Conditions.
From time to time, our site may request information from users via surveys. Participation in these surveys is completely voluntary, and the user therefore has a choice whether to disclose the requested information. Survey information generally will be used for purposes of monitoring or improving the use and satisfaction of this site.
Chat Rooms, Message Boards, and Public Forums
Please keep in mind that whenever you voluntarily disclose personal information online – for example on message boards, through email, or in chat areas – that information can be collected and used by others. In short, by posting personal information online that is publicly accessible, you may receive unsolicited messages from other parties in return.
ADF takes every precaution to protect our users’ information. When users submit sensitive information via the website, we take great effort to ensure their information is protected both online and offline. When our registration/donor form asks users to enter sensitive information (such as a credit card number), that information is encrypted and is protected with the best encryption software we are aware of in the industry – SSL.
While we use SSL encryption to protect sensitive information online, we also aggressively protect user-information offline. We restrict access to personal information on a need-to-know basis to ministry employees, who are subject to discipline or termination for violating confidentiality, and to contractors or agents who are subject to confidentiality agreements . Finally, the servers that store personally identifiable information are in a secure environment.
Supplementation of Information
In order for this website to meet user expectations, it may be necessary for us to supplement the information we receive with information from third-party sources.
We may use software to verify a user’s address to avoid session hijacking, hacking attempts, or other attacks.
Enhancement of Marketing Profile
With your consent, we may purchase third-party marketing data and add it to our existing user database to better target our advertising and provide pertinent information that we think our users would be interested in. We will use this information to enhance or overlay the “profile” of individual users. This aggregate marketing data is therefore tied to the users’ personally identifiable information. (See also the “Profile” section.)
ADF will retain personal information for as long as a person maintains a relationship with ADF or as long as necessary to fulfill the purposes for which it was collected. If you request that your data be deleted, there may be residual data in back-up files that will not be removed.
Correcting/Updating/Deleting/Deactivating Personal Information
If a user’s personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, the user should call 1-800-835-5233 to update or delete/deactivate the personally identifiable information.
Registered users may update their profile within the site using “Edit Profile” functionality or call 1-800-835-5233.
Find Out What Information ADF Holds About You
Users have a right to know what personal data ADF has about them and to receive it in a format that can be transferred to another service. Upon written request, ADF will respond within 30 days to inform the user whether any personal data is being processed, give a description of the personal data and the reasons it is being processed, give information about what personal data ADF possesses, as well as its source (where this is available), or to provide the data in a portable format. ADF may require additional information to satisfy it that the person requesting the information is the individual to whom the data relates, or additional information to enable it to locate the data. The information will ordinarily be provided free of charge, but ADF may request payment under some circumstances, such as repeated requests. If ADF requests additional information or payment, the 30-day period for a response does not begin until ADF receives it.
Right to Prevent Direct Marketing or Profiling
Users have the right to give written notice to prevent direct marketing. Upon receiving a written notice, ADF will delete the user data from its marketing list except to the extent personally identifiable information is necessary to ensure that the user’s preferences are respected in the future. If a marketing campaign is already underway when notice is received, there may be a delay between the time of the notice and the time contacts end.
Users also have the right to object to using their information to analyze or predict their personal preferences, behaviors, or attitudes. While ADF will enhance a user profile only with consent, it will cease such profiling upon receiving a written objection.
Right to Restrict Use
Users have a right to restrict the use of their data if it is inaccurate, it was obtained unlawfully, its use is unnecessary, or ADF does not have a legitimate ground for using it. Users also have a right to provide instructions on what is to be done with their data upon their death. Users may make a written request to restrict or direct the use of their information.
In the event a user believes his or her information is being used inappropriately, he or she may lodge a complaint with the supervisory authority in their country.
To provide a notice, request a change of address, or request information about your data, you may email corporatecouncil@ADFinternational.org or mail a letter to:
ADF International Austria
1010 Vienna, Austria