Direct Response Coordinator
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Everyone says they want to change the world. We're looking for people who actually will.
ADF International is a faith-based legal advocacy organization that protects fundamental freedoms and promotes the inherent dignity of all people. Please visit our career site to view our Statement of Faith and Doctrinal Distinctives.
Direct Response Coordinator
ADF International is looking for a highly organized Direct Response Coordinator to join us full-time in our Vienna office. As Direct Response Coordinator, you are a vital part of the International team. You support the Direct Response Manager in executing integrated print and digital fundraising campaigns that drive revenue growth across the German-speaking markets. You will also be responsible for campaign execution, coordination with vendors, and ensuring data integrity in our CRM system.
This position requires strong project management skills, a structured mindset, and the ability to work cross-functionally with other teams, including Operations, Legal, and Communications.
Your Essential Responsibilities:
Campaign Coordination & Execution
- Plan and execute direct response fundraising campaigns (print & digital) from start to finish.
- Coordinate schedules, content development, reviews, approvals, production, and delivery with internal stakeholders and external vendors.
- Ensure all projects stay on schedule and meet deadlines, brand standards, and quality benchmarks.
- Support your team leader in managing vendor relationships and ensuring strategic alignment and executional excellence.
Data Management & CRM
- Ensure that donor and campaign data is accurately captured, updated, and maintained in the CRM (Salesforce).
- Set up campaigns correctly in the system, track performance, and ensure proper archiving.
- Liaise with operations, accounting, and gift processing teams to ensure data accuracy and timely invoice management.
Content & Quality Assurance
- Assist with reviewing copy and creative to ensure tone, voice, and message alignment with ADF International’s brand platform.
- Act as a liaison between fundraising, communications, and legal to ensure compliance and consistency across all communications.
Analysis & Innovation
- Track campaign performance, compile KPIs, and contribute to post-campaign reviews and learning.
- Participate in brainstorming and creative development sessions; contribute to ideation and continuous improvement of donor communications.
Other Responsibilities:
You will be asked to perform related duties or special projects as assigned.
Skills You Need to Succeed:
Required
- Proficiency in German and English (written and spoken).
- Strong project and process management skills with attention to detail.
- Experience with Microsoft Office Suite (especially Excel and Outlook).
- Experience with CRM systems (Salesforce preferred).
- Excellent organizational and communication skills.
- Proven ability to work independently and in a cross-functional, international team.
Preferred
- Basic knowledge of Adobe InDesign.
- Familiarity with digital fundraising tools (e.g., MailChimp or similar platforms).
- Experience in fundraising, marketing, or nonprofit development in a German-speaking context.
Ability to:
- Work, motivate, and initiate within a team and independently.
- Lead concurrent projects of varying size and complexity under deadline.
- Work within a multi-lingual, international setting.
- Occasionally travel within Europe.
Education and/or Experience:
- Bachelor’s or Master’s degree in business, marketing, advertising, or communications preferred.
- 2 years of relevant work experience preferred.
Work permit for Austria or EU citizenship required.
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