- What information ADF collects.
- How ADF uses the information.
- With whom ADF may share user information.
- What choices are available to users regarding collection, use, and distribution of personally identifiable information.
- What types of security procedures are in place to protect against the loss, misuse, or alteration of information under ADF control.
- How users can correct any inaccuracies in the information.
- How users can access or limit their information under ADF control.
If you have questions or concerns regarding this statement, email CorporateCounsel@ADFinternational.org.
ADF collects information from our users at several different points on our websites.
In order to fully access portions of ADF websites related to training, a user must first complete a registration form. During registration and the subsequent application process, a user is required to give personal information relating to qualifications for the training as well as contact information.
ADF also collects personally identifiable contact information when users request information or services or sign up for newsletters.
Users must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date) to make an online donation. Your online gift to ADF International will be processed by Stripe Payments Europe, Ltd. (hereinafter “Stripe”) and will be deposited in the UK bank account of ADF International (UK). ADF International will allocate the funds to the location (country or region), program, or project where they are most urgently needed. If you wish to donate to a specific ADF International location, program, or project, please call +44 800 197 3435.
Stripe is an Irish entity regulated by European law, including the data privacy laws. It will provide some or all of its processing services from systems located within the United States or other countries outside of the United Kingdom. When Stripe transfers personal data to its affiliate, Stripe, Inc. in the US, it employs the European Commission’s Standard Contractual Clauses (“Model Clauses”) to allow for the lawful transfer of such data.
Please call ADF International at +44 800 197 3435 if you have questions or concerns about your gift.
A cookie is a piece of data stored on the user’s computer tied to information about the user. We use both session ID cookies and persistent cookies. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following internet browser help file directions.
By setting a cookie on our site, users would not have to re-type a username more than once, thereby saving time while on our sites relating to training. If users reject the cookie, they may still use our site. Persistent cookies enable us to track and target the interests of our users to enhance the experience on our site. See the “Profile” section.
Like most standard website servers, we use log files. This may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use.
Clear Gifs (Web Beacons/Web Bugs)
We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. The main difference between the two is that clear gifs reside on the website and are triggered by a user’s visit, while cookies reside on the visitor’s computer.
Clear Gifs can “work with” existing cookies on a computer if they are both from the same website or organization. That means, for example, that if a person visited “www.companyX.com”, which uses an advertising company’s clear gif, the website (or advertising company) would match the clear gif’s identifier and the advertising company’s cookie ID number, to show the past online behavior for that computer. This collected information would then be given to the advertising company (or website). This website does not use other organizations’ clear gifs.
In addition, we use clear gifs in our HTML-based emails to let us know which emails have been opened by the recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you have signed up for emails and would like to opt-out of them, please see the Opt-out section.
We use your general information collected from the website to personalize your repeat visits to our website. With your consent, we will use your information to keep you updated on the work of ADF International and to seek support.
We use personally identifiable information collected during registration and any application process to select attendees, plan your training experience, contact you about your application or event, and maintain a relationship subsequent to the event.
We use personally identifiable information related to requests for information, services, or newsletters to contact users about the events, information, or services about which they have inquired.
We or our trusted partners use personally identifiable information collected in connection with donations for billing purposes, to process donations, or to contact the user if we have trouble processing a donation. We will not use this information to contact the donor for other purposes absent express consent. Credit card information is deleted after a transaction is complete unless a donor has agreed to recurring gifts.
We will not use personally identifiable information for purposes other than those to which the user has consented. We will not sell or otherwise share donor or other user data with non-ADF affiliated/contract organizations, nor will we send donor mailings on behalf of other organizations. We will not authorize the use of personally identifiable information by any outside third party for any form of fundraising or solicitation.
We may store information that we collect through cookies, log files, and clear gifs to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the user’s personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user’s visit to our website and to direct pertinent information to them. Your profile may be shared in aggregate form only.
Communications from the Site
Special Offers and Updates
We may send all new registered users a welcoming email to verify password and username. Established users who consent to do so will occasionally receive information on products, services, urgent issues, and our newsletter. Out of respect for privacy, users may opt to stop receiving these types of communications at any time. Please see the Choice/Opt-out Section.
We will send our newsletters or other marketing communications only to those who have expressly requested them or granted permission for such contacts through their preferred channel(s). Our newsletters and marketing communications include updates on our latest projects, victories, and giving opportunities.
If a user wishes to subscribe to our newsletter or other information sources, we ask for contact information, such as name and email address. You may opt-out of these communications at any time. Please see the Choice/Opt-out Section.
It may become necessary to send out a strictly service-related announcement. For instance, if our service is temporarily suspended for maintenance, we might send registered users an email. Generally, registered users may not opt out of these communications, although they can deactivate their account.
We communicate with users on a regular basis to provide requested services. In regards to issues relating to their account, we reply via email or phone in accordance with the user’s wishes.
Though we make every effort to preserve user privacy, we may need to disclose personal information wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process.
Aggregate Information (non-personally identifiable)
We may share aggregated demographic information with others. This is not linked to any personally identifiable information.
Third Party Intermediaries
We may use a third party shipping company to ship orders, a credit card processing company to process gifts or bill users for goods and services, and a cloud-based system such as Salesforce for customer relationship management. These companies do not retain, share, store, or process personally identifiable information for any secondary purposes.
We may partner with other third parties to provide specific services. When the user signs up for these particular services, we may share names or other contact information that is necessary for the third party to provide these services. These third parties are not allowed to process personally identifiable information except for the purpose of providing these services.
In the event ADF goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred.
Our users are given the opportunity to opt-in to receiving our newsletters or other information from ADF. Users who no longer wish to receive our newsletter and informational communications may opt out of receiving these communications by contacting CorporateCounsel@ADFInternational.org. Users of our site are generally notified when their information is being collected by any outside parties, such as with donor information. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.
This website contains links to other sites. Please be aware that ADF is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of every website that collects personally identifiable information. This privacy statement applies solely to ADFinternational.org. See Terms & Conditions.
From time to time, our site may request information from users via surveys. Participation in these surveys is completely voluntary, and the user therefore has a choice whether to disclose the requested information. Survey information generally will be used for purposes of monitoring or improving the use and satisfaction of this site.
Chat Rooms, Message Boards, and Public Forums
Please keep in mind that whenever you voluntarily disclose personal information online – for example on message boards, through email, or in chat areas – that information can be collected and used by others. In short, by posting personal information online that is publicly accessible, you may receive unsolicited messages from other parties in return.
ADF takes every precaution to protect our users’ information. When users submit sensitive information via the website, we take great effort to ensure their information is protected both online and offline. When our registration/donor form asks users to enter sensitive information (such as a credit card number), that information is encrypted and is protected with the best encryption software we are aware of in the industry – SSL.
While we use SSL encryption to protect sensitive information online, we also aggressively protect user-information offline. We restrict access to personal information on a need-to-know basis to ministry employees, who are subject to discipline or termination for violating confidentiality, and to contractors or agents who are subject to confidentiality agreements. Finally, the servers that store personally identifiable information are in a secure environment.
Supplementation of Information
In order for this website to meet user expectations, it may be necessary for us to supplement the information we receive with information from third-party sources.
We may use software to verify a user’s address to avoid session hijacking, hacking attempts, or other attacks.
Enhancement of Marketing Profile
With your consent, we may purchase third-party marketing data and add it to our existing user database to better target our advertising and provide pertinent information that we think our users would be interested in. We will use this information to enhance or overlay the “profile” of individual users. This aggregate marketing data is therefore tied to the users’ personally identifiable information. (See also the “Profile” section.)
ADF will retain personal information for as long as a person maintains a relationship with ADF or as long as necessary to fulfill the purposes for which it was collected. If you request that your data be deleted, there may be residual data in back-up files that will not be removed.
Correcting/Updating/Deleting/Deactivating Personal Information
If a user’s personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, the user should call 1-800-835-5233 to update or delete/deactivate the personally identifiable information.
Registered users may update their profile within the site using “Edit Profile” functionality or call 1-800-835-5233.
Find Out What Information ADF Holds About You
Users have a right to know what personal data ADF has about them and to receive it in a format that can be transferred to another service. Upon written request, ADF will respond within 30 days to inform the user whether any personal data is being processed, give a description of the personal data and the reasons it is being processed, give information about what personal data ADF possesses, as well as its source (where this is available), or to provide the data in a portable format. ADF may require additional information to satisfy it that the person requesting the information is the individual to whom the data relates, or additional information to enable it to locate the data. The information will ordinarily be provided free of charge, but ADF may request payment under some circumstances, such as repeated requests. If ADF requests additional information or payment, the 30-day period for a response does not begin until ADF receives it.
Right to Prevent Direct Marketing or Profiling
Users have the right to give written notice to prevent direct marketing. Upon receiving a written notice, ADF will delete the user data from its marketing list except to the extent personally identifiable information is necessary to ensure that the user’s preferences are respected in the future. If a marketing campaign is already underway when notice is received, there may be a delay between the time of the notice and the time contacts end.
Users also have the right to object to using their information to analyze or predict their personal preferences, behaviors, or attitudes. While ADF will enhance a user profile only with consent, it will cease such profiling upon receiving a written objection.
Right to Restrict Use
Users have a right to restrict the use of their data if it is inaccurate, it was obtained unlawfully, its use is unnecessary, or ADF does not have a legitimate ground for using it. Users also have a right to provide instructions on what is to be done with their data upon their death. Users may make a written request to restrict or direct the use of their information.
In the event a user believes his or her information is being used inappropriately, he or she may lodge a complaint with the supervisory authority in their country.
To provide a notice, request a change of address, or request information about your data, you may email CorporateCounsel@ADFinternational.org or by mail to: